Category Archives: Mobile Phone Providers

The best UK Mobile Phone providers with top networks

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Once you have selected the best smartphone or tablet, the next step is identifying the network to operate on. The UK mobile phone industry has been in transition for the last couple of years with new players emerging every year and giving the current top contract providers competition. You want a network that has fast download speed, upload time, and other top offers. Here are the top three UK mobile phone providers you should consider.

(i)         BT Mobile

BT Mobile is an SIM-only 4G network service operating on the EE network. Its services are among the most affordable; a fact that made it surpass top competitors such as Vodafone. First, users enjoy millions of Wi-Fi hotspots that make internet access easy and fast. Users, especially in urban areas, attraction points, main highways, and other areas, are sure of browsing, connecting with friends, and streaming music and videos easily.

When you go onto the BT Network, you are sure of enjoying £5 every month in discount. This gives you more talk,

SMS, and data plan so that you can connect easier with all friends and colleagues. Finally, the BT 4G network has been rated among the best in the UK. For people who cherish sports, BT Network comes with a sports APP to help you watch the Premier League and Aviva Premiership Rugby matches.

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(ii)        EE Mobile

EE was established after the merger of T-Mobile and Orange networks. It currently has coverage in over 500 towns and about 81% of the UK population. However, it is among the costliest of all the UK mobile providers. This means you are likely to get a good signal and can use it effectively irrespective of where you are in the UK.

With an average of 22Mbps load time, EE has surpassed other networks on 4G mobile that mainly deliver download times of 17 Mbps on average. This makes accessing high volumes of data faster so that you can enjoy downloading music and streaming videos.

To make texting easy and fun, EE provides users with monthly data plans. Users can also get unlimited plans on the standard SIM-only options. To try and make the network more affordable, the company also provides users with shareable contacts that have a single bill for multiple users or groups. This helps families, corporate groups, and even friends enjoy lower costs due to sharing wherever they are in the UK.

However, the company lacks unlimited data options and the level of customer satisfaction is generally low.

(iii)       O2 Mobile

With time, O2 Mobile has continued to cut a name in the UK market as the best company when ti comes to mobile phone contracts. It has particularly built on its customer care services and every client is sure of having issues resolved fast and reliably. Despite these, it is not the cheapest network to consider because its data, SMS, and voice calls cost more than most competitors.

 

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O2 4G provides users with amazing internet speeds to browse, download music, and watch videos. Today, it reaches over 50% of all the UK population and you can check which areas the company covers using the 4G coverage checker. In addition to a reliable 4G network, O2 has a highly flexible 24 monthly contract that users can utilize to get phones and other deals of choice.

Ofcom has repeatedly rated O2 customer services among the best in the UK because of its commitment to clients. While other companies focus on expanding their networks, O2 has targeted a smaller but highly satisfied client base. By utilizing various call centres spread all over the UK, every client is sure of getting issues resolved within a very short period.

Other extras that make O2 the network of choice include their creative O2 Priority that gives members a chance to access and buy tickets up to 48 hrs before they are released for sale. They also provide huge discounts on various products, have Wi-Fi hotspots, and provide great deals on the latest mobile phones.

However, many clients have been complaining about mid-contract price hikes that force them to pay more. If you had started paying a contract phone, there is a risk of paying more when the price changes.

 

Is it time to ditch the top mobile phone providers?

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In April, Tony Hazell’s call for people using giant networks to ditch them because of their poor services and bills created a huge buzz with many heeding to the advice. Recently, giant mobile phone companies have become highly inflexible, and customer services are very poor. Here are some useful factors to consider when thinking of ditching your mobile phone provider.

LONDON, ENGLAND - SEPTEMBER 08: An Orange shop in Oxford Street on September 8, 2009 in London, England. Mobile phone companies Orange and T-Mobile have anounced plans to merge their United Kingdom operations. This will create the UK's biggest mobile operator with a customer base of 28 million users. (Photo by Peter Macdiarmid/Getty Images)

Is the company forcing you to pay more?

One of the main issues that phone users are grappling with is being forced to pay more. Fortunately, the options that you can turn to are not limited. Check for the main services such as call, SMS, and data plans to establish whether your provider is forcing you to pay more. Some companies have been forcing clients to sign up for more expensive options that raise their services with as much as £45. Take some moments to compare what alternative networks have to offer and weigh up whether you are better off with the current provider or shifting to a new company.

Is customer service satisfactory?

There is nothing as disturbing as getting an issue to your line and your network provider takes a lot of time to address it. Poor customer service has been the main reason why some giants like Vodaphone have been in a free fall in the last couple of years after dominating the UK Telecom market for decades. Read through reviews of other users to establish their level of customer satisfaction. The problem can be particularly harmful if you use the line for business and issues are not resolved professionally and on time.

Does your phone company keep raising contract prices?

When you enter into a contract with a mobile phone company, the target is getting a smooth paying plan over a short period. The same case happens with other products the company floats for sale to its clients. However, it is important to be on the lookout for exploitative price increases in between the contracts with your provider.

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Why even a shift to smaller networks needs to be rethought

As the giant networks become more exploitative, you will be surprised to learn that a dozen other smaller companies are owned by the same big giants or ride on their networks. It is, therefore, very critical to carefully review the services with a long term focus.

  • If you run to Virgin, Life Mobile, Asda or People’s Operator, you will still be using EE’s network.
  • Tesco utilizes O2 network and indeed has most of its services almost similar to them.
  • Talk-Mobile uses Vodafone while ID Mobile uses the network of the top 3 providers.

Conclusion

While the mobile phone has become a very critical component in every person’s life today, it is prudent to be sure of what you are getting. You need to review what you have been receiving from the UK mobile phone providers and avoid being boxed into accepting SMS and data plans that you do not need. Even if the additional data may appear affordable, why go for several GBs worth of data whereas you only use your phone to send and receive emails?

Take some moments to review the cost of using the mobile phone and establish whether you are being pushed to the limits without getting value for it. If your provider appears to keep pushing you indirectly, consider reviewing alternatives and shifting to better services that deliver higher value for money.